Personal Information Protection Policy
1. This Personal Information Protection Policy (“Policy”) outlines how we, MAEDA THIEN DUC COMPANY LIMITED (“we”, “us” or “our”) as the context requires, manage the Personal Information we hold. We respect your Personal Information and privacy and are committed to complying with applicable Vietnamese laws on personal information protection. When you send the Personal Information to us via this website or email address provided on this website, you are considered to have accepted the collection, use and disclosure of the Personal Information as described herein (including its supplement and amendments from time to time).
2. Personal Information
“Personal Information” herein means any information or data about you from which you can be identified, including your full name, your age, your ID card or passport or Citizen ID information, your telephone number, your home address, your email address, your bank account number, and any other your information provided by you to us.
3. Purpose of the collection of the Personal Information
We shall, subject to applicable law, use your Personal Information for the following purposes:
(a) provide you with products or services that you have requested;
(b) help us review, develop, improve, manage the delivery of and – to the extent this requires the use of Personal Information – enhance our products and services, including analyzing future your needs, conducting market research and information analytics;
(c) communicate with you and respond to your queries, requests and complaints;
(d) provide ongoing information about our products and services which may be of interest to you;
(e) perform other contents that We are allowed to use the Information are not contrary to the provisions of law.
4. Scope of the Personal Information Use
Your Personal Information will be protected and kept confidential subject to the provisions of any applicable law and We only use your Personal Information for the purposes stated in Section 3 above. Unless otherwise required by law, We undertake not to use, transfer, provide, or disclose to any third party the Personal Information without your consent.
5. Duration of the Personal Information Storage
The Personal Information will be stored by during your use of our products and services or until We receive your request to cancel the information given.
6. Method and tools for consumers to access and modify their personal data
Should you have any request to access and revise your provided Personal Information, please contact us via one of the following means:
(a) Sending a request directly to the Website: waterinasuites.vn in the Section of Contact
(b) Sending an email: support@maeda-thienduc.com.vn
(c) Dialing the phone number: +84 (0)28 2253 2687
7. Cookie Policy
We use cookies when you access our Website. Cookies are small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website. They allow us to recognize a particular device or browser.
You may be able to manage and delete cookies through your browser or device settings. However, please note that your changing and deleting cookies may affect the functionality available on our Website.
8. Third-Party Sites
Our website may contain links to other websites operated by third parties, such as our business partners. We are not responsible for the privacy practices of websites operated by third parties that are linked to our website, Once you have left our website, you should check the applicable privacy policy of such third parties at their respective websites to determine how they will handle any information they collect from you.
9. Third Party Modules
Our website uses the Google Maps API from Google Inc. For more information about the privacy practices of Google, please see Google’s Privacy Policy.
10. Persons or organizations allowed to access the Personal Information
Under this Policy, We shall only grant the following persons and organizations to access your Personal Information:
(a) Maeda – Thien Duc Co., Ltd.: We shall disclose your Personal Information to our authorized staff for the purposes specified in Section hereof;
(b) Service Providers: We may hire Service Providers to store and back up the data of this Website to ensure the smooth operation of the Website. These Service Providers shall be obligated to preserve and maintain the confidentiality of your Personal Information as we do.
11. How to contact us
If you have any questions about this Policy or any queries relating to your Personal Information, or you would like to obtain access and/or make corrections to your Personal Information records, please contact us with the following information:
(a) MAEDA THIEN DUC
(b) Contact address: Room WS-01.02, 2nd floor, Waterina Suites Building, 38 Ta Hien street, Thanh My Loi Ward, Thu Duc City, HCMC, Vietnam
(c) Tel: +84 (0)28 2253 2687
(d) Email: support@maeda-thienduc.com.vn
12. The process for handling complaints related to Personal Information
(a) You have the right to send complaints about issues related to personal information on our site to the website management via: Phone: +84 (0)28 2253 2687 Or email: support@maeda-thienduc.com.vn
(b) Upon receiving the complaint information, the website management board is immediately responsible for checking the status of the user information that is complained about, the cause, and seeking remedies. In case of necessity, it is possible to use the support services of companies on network security.
(c) Website management is responsible for responding to the complainant about the result of complaint settlement within thirty (30) days from the date of receiving the complaint.
(d) In case the complaint settlement results show that the fault belongs to the website management board, the website management board must compensate the complainant for the actual damages arising from the violation of commitment to protect your Personal Information./.